Hosty Software FAQ

Airbnb Management Software FAQ

What issues does Hosty resolve?

The main purpose of Hosty is to provide solutions to the Airbnb property managers, owners, and management companies for the frequent challenges they face while managing numerous properties in the short-term rentals industry. Hosty’s Airbnb property management software offers a wide range of features developed with the aim to enhance both the manager’s and the guest’s experience. For instance, Hosty ensures effective communication between owners/agents and guests by offering Airbnb unified inbox, automation, saved replies, multi-calendar and much more. Hosty provides a platform to users where all the relevant information is well organized so that it’s easy to access and edit. Hosty helps to manage any number of properties effectively, no matter how many listings and accounts.

How is Hosty different from other Airbnb Property Management Software products?

Hosty has been designed with the most user-friendly interface to make sure that even a child can quickly figure out how to use it – no need to spend weeks on tutorials and manuals
High-performance features covering everything from multi-calendar and unified inbox to task & team management, automation and so many more
Highly competitive pricing offering three robust subscription plans including a $7 Hosty Basic plan.
Free 14-day trial allows you to become absolutely certain that Hosty’s Airbnb Management Software is a perfect fit for your vacation rental management business
Hosty has no annual contract, no cancelation fees, no setup fees
Native mobile App

Can I use Hosty’s Airbnb management software in my country/city?

Hosty provides services all over the world with just one requirement – that you have an internet connection.

What is the relationship between Hosty and Airbnb?

Hosty is the official Airbnb integration partner with native connectivity using their API, therefore, Hosty’s Airbnb management software is fully synced with Airbnb and allows the property managers and owners to easily access all Airbnb features through its platform.

What is the onboarding process with Hosty?

While Hosty’s support team is always there to help, you can easily sign-up for a free 14-day trial or demo. When you request a demo the sales team will guide you through the entire onboarding process and answer any questions you may have. Following the onboarding process, you can create your Hosty account and integrate all of your Airbnb listings.

Who are Hosty’s clients?

Airbnb businesses that manage their own listings and Airbnb property management companies that manage listings on behalf of hosts utilize the services of Hosty to effectively manage their portfolio. The features offered by Hosty help them to integrate and organize data and processes, use the automation tools to save time on repetitive tasks.

Does Hosty Support offer a service of dedicated account managers?

Airbnb Property Management companies with 30+ listings receive support from a Dedicated Account Manager. The manager is an expert and will assist them to make the best use of the tools offered by Hosty.

Which other vacation rental channels are available at Hosty?

Airbnb Property Owner and Property Managers who list their properties on multiple vacation rental channels can benefit from the services of Hosty. Besides Airbnb, Hosty supports calendars sync with VRBO, HomeAway, Booking.com, TripAdvisor.

Does Hosty have a mobile app?

Hosty has a powerful native mobile app available for both Android and iOS devices. Hosty team ensures that you have an ability to work on the go using their mobile features such as multi-calendar, Airbnb unified inbox, task & team management.

In what language can you get Support from Hosty?

Presently Hosty’s support team uses English language for communication. You will also find the required instructions and articles in English. Support in Spanish, German, Italian, and French is coming soon.

Can I get a free trial?

Yes, Hosty offers a free 14-day trial of its Airbnb management software. During the trial period, users will have an opportunity to use a full set of available features at no cost. All you need to get immediate access to Hosty’s Airbnb Management Software is to click the “START TRIAL” button on the main page of www.hostyapp.com.

No credit card required to get started.

How to sign up for Hosty Demo?

The first step is to send an inquiry via Hosty’s website by clicking the “BOOK DEMO” button on the main page. Next, our onboarding team will reach out to you to set up a quick 30-minute demo session to go over all of Hosty’s Airbnb Management Software features and steps for integration. For any further guidance you can contact the support team.

Why booking a demo with Hosty is a good idea?

A 30-minute demo will guide you through the entire Airbnb management software and help you to understand the full functionality of Hosty and see the steps for integration. You will also be able to ask questions and clarify any concerns during the demo and receive immediate feedback. This will help you to get started with Hosty fast.

Can I improve my listing’s ranking in the Airbnb search results by using Hosty?

Airbnb search engine optimization arranges the listings according to their rating. Effective communication with guests with Hosty’s Airbnb Automation tools can significantly improve your position in the search results.

Can Hosty resolve double booking issues?

When listing your property on multiple vacation rental channels you can easily avoid double booking by using Hosty’s Airbnb Channel Management synchronization tools. If the property is booked on one channel then Hosty’s Airbnb Multi-calendar will block off those dates to avoid double booking.

If I have a house and wish to rent some of the rooms separately - will they be considered as separate properties?

Hosty considers each listing with a unique listing ID as a separate property. If you will list rooms separately from the main house then they will be considered as stand alone properties and will be charged individually.

Do I need to have an Airbnb account before requesting a demo?

It will be beneficial for you to have your Airbnb account created before Hosty demo, however, you can create it at a later time if you choose to.

Does Hosty store my account details such as password and credit card information?

Hosty does not store your password or payment information.

Which short-term rental channels are supported by Hosty management software?

Besides the native integration with Airbnb, Hosty also syncs calendars and reservations with VRBO, HomeAway, Booking.com and TripAdvisor.

How much does Hosty charge?

Hosty offers the following three subscription plans.

Hosty Basic: Use basic features of Hosty’s Airbnb Management software for $7 per active property per month.
Hosty Advance: This plan costs $10 per active property per month and allows you to manage an unlimited number of accounts and listings.
Hosty Pro: A limited-time offer of just $15 per active property per month. You will be able to access a full set of advanced features to manage multiple Airbnb properties.

How is Hosty different from the booking channels like Airbnb and Booking.com?

Hosty is an Airbnb property management software that helps owners and managers to effectively manage multiple listings and accounts from different booking channels like Airbnb, Bookings.com, VRBO/Homeaway, TripAdvisor. Using Automation features like Auto-Messages, Auto-Replies, Auto-Reviews and Auto-Tasks as well as tools like Task Management and Team Management hosts can easily handle a large volume of short-term rental properties.