How does Airbnb vs. HomeAway host fees compare?
When you first became a vacation rental manager, you probably had to answer a lot of questions. Where should I buy the perfect rental? Who should manage and maintain it? Which cleaning company should I use? And most importantly: Which vacation rental management platform should I use? There are numerous platforms to choose from, all of which have their advantages. Taking the time to learn more about them will help you make the decisions that are the best for your business. Today, we’ll look at the two most popular platforms: Airbnb and HomeAway and compare their advantages and most importantly their fees. This information should help you choose which platform works best for you.
HomeAway vs. Airbnb Fees
Airbnb’s fees are simple. No charges to list a property, but a 3% fee when a rental is completed. HomeAway’s fees are a bit more complicated. Hosts can choose to pay a yearly upfront fee, ranging anywhere from $350 to $1000 depending on the package. Or they can opt for no upfront costs to list and a 10%-13% fee once a booking is completed.
Pro tip: HomeAway vs. Airbnb isn’t the only question you need to answer. There are a few more notable vacation rental platforms out there that you should know about. Click here to learn more.
Airbnb vs. HomeAway Customer Service
Both Airbnb and HomeAway have wonderful customer service through email that can help you if you have questions or problems. Most Airbnb customer service problems are answered by email and some more urgent problems may be answered by a phone call. Getting Airbnb on the phone is a quest of its own as you’ll have to go through various prompts on the Airbnb website before you’re able to access a phone number. HomeAway’s phone support is more accessible and easily reachable for both guests and hosts.
Airbnb vs. HomeAway Reviews
Both Airbnb and HomeAway’s review systems are important and especially useful in helping hosts get more bookings. Better reviews almost certainty mean higher number of confirmed guests. HomeAway’s guests can write reviews up to a year after they’ve stayed at a property. Airbnb’s guests can edit their review up to 48 hours after submitting it, and hosts have up to two weeks to respond to a review after its submitted.
Comparing the many hosting sites can be confusing. Luckily, you have Hosty on your side. Hosty is the professional vacation rental property management software that can help you become an incredible vacation rental manager. Organize your properties, send messages and manage your calendar from one easy to use dashboard. You can even use both Airbnb and HomeAway at the same time; Hosty is compatible with both platforms so you can see your listings from both sites without having to log into multiple accounts. How simple is that?! Try Hosty today for free! Click here to start your risk-free trial now.
Now that you have a better handle on the differences between HomeAway vs. Airbnb, which one will use as your preferred vacation rental management platform?