When a guest arrives in a new town, they have probably been traveling for a while. They’re hungry, tired, and anxious to begin exploring their new surroundings. Think about how you felt the last time you went away. Now, think about how frustrating it would be you just wanted to start your vacation and couldn’t- all because you’re still waiting to get keys from your Airbnb host. The key handoff is a critical moment in an Airbnb rental that can make or break your reviews .
If you’re late or Airbnb keys exchange doesn’t go correctly; there is a high potential for a guest to be unhappy. You also have to remember that travel delays happen. Bags get lost at the airport, or the kids have to stop for one last bathroom break. This means that you’ll potentially be waiting for hours at your rental just to hand the keys off. How do you account for these variables in a way that doesn’t waste your time and keeps guests happy?
Luckily, there are some great ways to streamline this process. Keep reading for some tips about Airbnb key handoffs. You can even say that these suggestions will be the “key” to your success.
Considerations and thoughts for exchanging Airbnb keys.
A wonderful way to take the burden of an Airbnb key exchange is with a lock box. This box attaches to your door and is opened by a code. Input the code and the key drops out. You just have to ensure that the key is inside the box before your guests arrive and provide them with the code and you’re done. This is a simple, low-tech way to streamline your Airbnb key exchange.
If you want to get a little high-tech, there are tons of options. Smart locks are a great way to enhance your guest’s experience while making key exchanges even easier. Smart lock uses a code to open the door. All you have to do is provide your guests the code, and they’ll be ready to go. Keyless entry prevents lost keys, and some locks will even alert you when people enter the building. This feature is great for security and to know when you’re guests have checked out, or when your cleaning crew is done with their work. They’re relatively inexpensive (from $100 to $300) and easy to install and their convenience is definitely worth the price.
Now that you’ve updated your Airbnb smart locks, it’s time to update your Airbnb business! Join Hosty, the Airbnb property management software made by professionals for professionals.