As an Airbnb host, you gladly invite people into your home with open arms. Your welcoming mentality is the cornerstone of the sharing economy. But what if you aren’t entirely comfortable with letting any stranger into your home. Don’t worry! There’s nothing wrong with that. They are, after all, strangers. You want to have a profitable business that’s also safe and respectful of your personal property. Luckily, Airbnb has set up some parameters such as user profiles, guest reviews and Verified accounts to assist you in making sure the guy that’s renting your house for the weekend truly is just a friendly traveler from the East Coast.
There are a few ways to better understand your potential guests and make sure they’re who they say they are. With these methods in place, and a little diligence and common sense, you’re sure to have only the best guests cross your doorstep.
A Little Extra Insurance; A Verified Airbnb Account
A verified ID on Airbnb is a great way to show potential guests that you’re a trustworthy host. This system verifies your identity by matching a photo of you to a government-issued photo ID like a driver’s license. It lets your guests know that you’re exactly who you say you are. It also helps to make it easier to find a potential guest with the same verification. A lot of things on Airbnb comes back to the “you scratch my back, and I’ll scratch yours” mentality. If your Airbnb profile is verified, more verified guests will be willing to stay with you.
Questions to ask Airbnb Guests:
If you get a booking request and want to find out more about a potential guest, you can ask them a few questions to learn more about them. Ask things that will give you a sense of their general demeanor, but don’t get too personal.
- Where are you from?
- What the nature of your trip? Business? Pleasure?
- What did you like about this property?
(Don’t forget to use Hosty’s SavedReply feature to save your most frequent questions to make the process faster)
Be wary of anyone who won’t respond, doesn’t want to answer your questions, or wants to take their business outside of Airbnb. These are all red flags and should make you think twice about welcoming this particular type of guest. Also, check to see if Airbnb user profiles are filled out. A person willing to divulge extra information online is usually someone that can be trusted
Sometimes, an Airbnb guest won’t have any reviews. No reviews on a new profile isn’t a problem because everyone has to start somewhere. Just check that their profile is complete, they have adequate contact information and a profile picture. Extra bonus if they have references.
Hosty Makes it Easy
Vetting guests may feel like a tedious process if you’re a property manager with multiple Airbnb accounts. Thankfully, Hosty’s Airbnb Property Management Software has you covered. We provide access to guest profiles, reviews, and messages- for all of your accounts- from one convenient place! This makes it simple to learn more about your guests and ensure that each one is the right fit for you.
Generally, just go with your gut feeling. If you don’t have the best feeling about someone, you just may be right. It’s better to take the extra time to ask some questions or require that your Airbnb guests go through the verification process than having to deal with a problem down the road.